wd my book external hard drive will not power off

Read a thread on here where someone was able to format it and then hook it up to a computer and delete space to get it to work.

2: I tried the WD my book 4tb My Book even though the limit is 2tb. Don't put anything light or heavy on the top of your Western Digital My Book hard drive. I returned this hard drive back and got a my book.Do not shock your WD external hard disk such as dropping, jolting, or shaking the drive.Hold the side of a WD hard drive to avoid touching the PCB connectors or assembly.It is better to unplug the Western Digital external hard drive with the computer off.Here are what you can do to protect your Western Digital My Book external hard drive. Besides, if you want to use an external hard drive for a longer time, you should take good care of it. These ways can help you simply check whether your Western Digital My Book hard drive is damaged or not, so as to prevent you from going into atray. So you can connect WD My Book to another healthy computer. Sometimes the computer crash can cause inaccessible data and external hard drive. Verify the computer you are using is working normally.If yes, you might need to consider backing up or recovering data from the WD hard drive immediately. Notice whether there are abnormal noises, like clicking, grinding and scratching, when WD My Book is working.If it does but you can't access the data, it might mean the Western Digital drive is damaged. Make sure the WD external hard drive is securely connected to the computer through a tough power cable and data cable.Yet how do you know if the external hard drive is damaged or fails? Here we list some ways to help you make a correct diagnosis before deciding to replace it and recover lost data. Some issues might happen with a WD external hard disk, such as hard drive crash, undetected WD hard drive, bad sector, etc. WD My Book external hard disk is no exception. But nothing can be used repeatedly without any wear and tear. Western Digital external hard drive is well-known for its reliability and durability. Download | Win Windows Version Download | Mac Mac Version

Wd my book external hard drive will not power off